While we don't count on technology breaking down during your online course, we need to be prepared if it does. The best defense is a good offense. Have a plan. Test out your notebook. Make sure you have the support information for your Internet Service Provider (ISP). Know where an alternative computer can be located in an emergency (most public libraries provide computer and Internet access).

The HELP Desk is also here if you need us. Come by, call, or email us if you have a problem or want to discuss contingency plans. As always, we're glad to work with you.

If you need immediate technical support, please contact the HELP Desk at 210-431-4357. The HELP Desk's hours are Monday — Friday from 8 am to 5 pm (Central Time). Or you can email us at helpdesk@stmarytx.edu.